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Return Policy

To help prevent fraud and to protect our customers, ID verification will be required before release of merchandise.

ORDER AGREEMENT
Once an order has been placed with the manufacturer, it cannot be canceled.
Orders received and taken home cannot be returned.
Approximate ship time for orders is between 2 to 8 weeks.
This is an estimated factory ship time, not a promise of a delivery date.
Delivery dates are subject to stock availability and manufacturer shipping delays.
Colors and finishes on items ordered from online catalogs may vary from photographic images. Customer assumes responsibility for their selection.

DAMAGE CLAIMS/WARRANTIES
Freight damage must be reported to Furniture Market within 24 hours, if customer picks up item.
Transportation of damaged items to Furniture Market is the customer's responsibility.
Items delivered to consumer's home via our contract delivery service require inspection. Consumer must inspect once goods arrive. Delivery fees apply.
Manufacturer warranties apply. Warranty period and coverage varies.
Warranties cover manufacturer defects, they do not cover customer damage.
Customer are responsible for transportation of warranty items to Furniture Market for repair or replacement

AVAILABILITY AND SHIPPING
Items in stock (Items with green check mark on picture), usually deilver within 2 to 4 days. A Furniture Market representative will contact you within 24 hours to schedule your delivery. If you did not select delivery, you may pick your items up from our warehouse at 2810 Mayfield Road, Grand Praire TX, 75052. Pickup hours are between 11:00am and 5:00 pm Monday through Saturday.
 
Items that do not display a green check mark on their picture, are special order items. Special order items average between 2 to 6 weeks to arrive to our warehouse. Once they arrive, a Furniture Market representative will contact you to let you know your items have arrived.

NO CASH REFUNDS, EXCHANGES, OR RETURNS. NO EXCEPTIONS.

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